Petmate products vary in warranty length, please check
your product documentation for warranty coverage.
Request for Warranty Action: Please direct
all requests for action on this warranty or any other
product inquiries to Doskocil Manufacturing Company,
Inc, Warranty Division, P.O. Box 1246, Arlington, Texas
USA 76004-1246
Qualification for Warranty Performance:
Return product with proof of purchase and narrative
description of the defect together with your name, address,
and number, freight prepaid, to: PetSafe / Doskocil
Manufacturing Company, Inc. Warranty Division, 4209
Barnett Blvd., Arlington, Texas USA 76017. Your product
will be repaired or replaced at Doskocil's option and
will be returned to you within 45 days after it's received
by Doskocil.
Petmate
P.O. Box 1246
Arlington, Texas USA 76004-1246
If you choose to call, our hours of operation are from
8am to 5pm CST, Mondays through Fridays.
Consumer Services: 1-877-PETMATE (1-877-738-6283) or
email:mailto:info@petmate.com
Replacement Parts
Information
We offer a toll free number where a representative will
be able to assist you.
Hours
of operation are from 8am to 5pm CST.
Call: 1-877-PETMATE (1-877-738-6283) |
